Nevertheless, the game was a commercial success, selling over five million copies and being a best-seller in all of the consoles it was released on. Various aspects of the gameplay, as well as the voice acting, were met with criticism. Reviewers were divided on Sonic Heroes the game's concept, art style and similarities with the original Sega Mega Drive Sonic titles received praise. Additionally, Team Chaotix, an indebted group of detectives, is contacted by a mysterious client who requests their services, promising to pay them a lot of money.

At the same time, while looking for a secret treasure, Rouge releases an amnesiac Shadow, who is revealed to have survived the previous incident, and E-123 Omega, an Eggman robot with a strong hatred towards his creator, from one of the doctor's bases and forms Team Dark with them. In the meantime, Amy, Cream and Big form Team Rose to search for their missing friends, who have been supposedly kidnapped by Sonic himself. Eggman is up to no good again and will use a secret weapon to take over the world in a few days, Sonic, Tails and Knuckles join forces as ' Team Sonic' to stop this nasty scheme. This game differs from other Sonic titles in that the player takes control of three characters from a team, each with their own individual abilities to support their group and progress through the levels.

Sonic Heroes is noteworthy for being the first Sonic game to be released on Sony and Microsoft gaming consoles.

It was first released in December 2003 in Japan and Korea, then in 2004 in the rest of the world. Sonic Heroes ( ソニックヒーローズ, Sonikku Hīrōzu ?) is a 3D platformer video game in the Sonic the Hedgehog series developed by Sonic Team and published by Sega for the Nintendo GameCube, PlayStation 2, Xbox, and PC.

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